Strategy (Yukti) is a nature rule which creates all growth in the world & environment. We as humans have natural tendencies to use this principle with or without consciousness to make the best system. How best one can use the nature rule for purpose of excellence in healthcare is the need of the times.
Any strategy which works for excellence comes with Skill vs Will matrix. It works best when we have highest skill and highest will and this is key strategy for our subject excellence. For the purpose of Organizational, Care Delivery & Individual perspective following are the ten key links strategies.
1. Customer Centered Care
Build a system and process of care delivery which has least botheration and highest gain for customer
2. Connect with right people or employees
Recruit or connect with like minded people to enhance the mission and delivery of care
3. Service Focus
Build Team and provide the right level of training for providing care and service recovery
4. Evidence based Medicine
Promote a culture of evidence based medicine and adoption of best medical practices and evaluation of outcomes
5. Safe environment
Construct the confidence in individual and customer for providing safe and secure environment
6. Regulatory compliance
Align the best practices to International & local level of compliance
7. Optimum Infrastructure
Maintain optimum infrastructure to allow best process to cultivate and go green way
8. Medical Governance
Create a structured & performance driven governance with enhanced roles and linkages
9. Technology path
Connect end to end solution for electronic health records to provide the Health to community at large
10. Innovation
New ideas testing & implementation in Care delivery, Cost optimization and Communication
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